Quick Answer
A comprehensive removal company quote should include the cost of the removal crew and vehicle, fuel, Goods in Transit insurance, and any agreed additional services such as packing, dismantling, and reassembly. It should also clearly state what is not included — such as parking suspension fees, packing materials (if not using a packing service), and storage costs.
What Should Always Be Included
A reputable removal company's quote should always include: the removal crew (typically 2–4 people depending on the size of the move); the removal vehicle(s); fuel; Goods in Transit insurance up to the agreed limit; and a pre-move survey to assess the volume of your belongings. The quote should be provided in writing after a proper survey — never accept a verbal quote or a quote given without a survey.
Optional Services That May Be Included
Depending on the company and the level of service you have requested, the quote may also include: professional packing and unpacking; packing materials (boxes, bubble wrap, packing paper, tape); dismantling and reassembly of furniture; wardrobe boxes for hanging clothes; and specialist handling for pianos, antiques, or other high-value items.
What Is Often Not Included
Watch out for costs that are often not included in the headline quote: parking suspension applications (typically £50–£100 per location); congestion charges and ULEZ fees for moves to or from central London; stair and access surcharges for properties above the third floor without a lift; storage costs if there is a gap between your move-out and move-in dates; and additional insurance for high-value items.
How to Compare Quotes
When comparing quotes from different removal companies, make sure you are comparing like for like. A cheaper quote may exclude services that a more expensive quote includes. Always ask for a fully itemised quote and check what is and is not included. The cheapest quote is rarely the best value.
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